Privacy Policy

All personal information you supply to us will be treated in accordance with Data Protection Act.  The nature of this site means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”).  This statement sets out the principles governing our Use of Data on this Site.  By registering to use the Site you agree to this Use.

When ordering goods you will need to provide certain Data such as your contact details and demographic information.  We will store this Data and use it to contact you, provide you with details of our products and otherwise for the normal use and improvement of our Site.We may also use the Data in response to surveys and to aggregate user profiles

To enable us to monitor and improve our Site, it gathers certain aggregated information about you when you use it, including details of your operating system, browser version, domain name and IP address, the URL you come from and got to and the parts of the Site you visit.

We use cookies only to store information such as your User ID and your session identifiers and password to enable us to identify whether you are registered on to the Site and, if so, to shortcut your access to the site and any Products.  We will only read cookies from your cookie file placed there through your web browser’s interaction with the Site.

We endeavour to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose online.  You accept the inherent security implications of being and transacting online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

If you have any queries about our privacy policy, please contact us at the address provided in Clause 1.1.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998, 

We do not store credit card details nor do we share customer details with any 3rd parties


COOKIE POLICY

Cookies & Internet Advertising

By visiting the Florian London website with your computer set to accept cookies, you are consenting to the way we use our cookies, both on our website and via other ways we get in touch with you (Facebook, newsletters, etc.) You can read more about this in our Privacy Policy. To disable cookies or receive cookie notifications see Browser Settings below.  

Cookies and How We Use Them

 A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Like other websites, we use cookies, web beacons, and other technologies (we will refer to these collectively as ‘cookies’ throughout this guide).

Cookies are Useful

They help us to recognise you on our site, so we can recommend products we think you’ll like and show you only the information we think you’ll be interested in seeing.

We can remember your specified preferences, such as the currency that you prefer to shop in.

We can keep track of items stored in your shopping basket.

We can make your shopping experience a safe one

Cookies and Browser Settings

 The Help tab on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons by changing the add-on settings or visiting the website of its manufacturer.  We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by our Privacy Policy or this Cookies & Internet Advertising page. Please contact them directly for more information about their privacy practices.