CUSTOMER SERVICE

START YOUR SHOPPING
To browse our collection, select one of the options from the top menu or see our shop online. Click on the photo of the product you are interested in to see it in more detail.

DETAILS OF THE PRODUCT
The Product Page allows you to examine the item in detail, before adding it to your Shopping Bag. The right hand section contains the information regarding features, composition and price. You can enlarge the image for a closer look by using the zoom function. From the Product Page you can add the product to your shopping cart and proceed directly to checkout.

THE SHOPPING BAG
On the first page of the Shopping Bag you can find the shipping method and the payment method details. The total amount of the order that you see on the first page of the Shopping Bag will be the exact amount for which you will be charged. Once you are ready to place the order, go to the next page to proceed with the purchase.

COMPLETING YOUR ORDER
To complete your order, you must enter your delivery details in the Shipping Page and insert your Credit or Debit Card information (if you have chosen this method of payment) in the Payment Page. All details of your order can be reviewed in the Order Confirmation Page. Please remember that, once an order is completed, it cannot be modified in any way. Your purchase is complete when you are brought to our Thank-you Page, where you will find your Order Number. Within a few minutes you will also receive an e-mail confirming your order.